Bed Bath and Beyond Rating
Store Name: Bed Bath and Beyond
Store Description: Bed Bath & Beyond is one of the most popular destinations for home goods shopping. Whenever you decide to change your interior or buy anything for your home, you’ll be able to find it on the company’s website or in their mobile app, depending on what’s more convenient for you. They work with lots of retailers, and this makes them one of the biggest domestic home goods distributor. You can find everything from coffee tables to bath towels, from blenders to doormats. Shop online or offline; they offer all options to ease your experience.
Price range: Mid-End
Bed Bath & Beyond is a big and reputable company with lots of home goods and furniture for sale. They work both online and offline, giving you an opportunity to shop wherever and whenever you want. Having more than 1500 offline locations and two powerful mobile applications, this store can be your best bet when it comes to quick and convenient customer experience.
Value for money
Website ease of use
Returns & Refunds
User Review( vote)
- Wide range of available products
- Offline stores and mobile apps with great design
- They offer a price match
- Many sales, discounted product and liquidation items
- Friendly interface and good user experience
- They ship to APO/FPO, Hawaii, Alaska and Puerto Rico
- Free shipping for US orders with more $40+ purchase value
- Shipping to Hawaii, Alaska and Puerto Rico is not free
- Orders that require truck delivery cannot be shipped internationally
- Their product page info and images gallery is not extensive enough
- Sometimes their website is loading really slow
This store mostly works with home goods, decor elements, furniture and different kind of appliances for the kitchen, bath, etc. They also sell luggage, health, and beauty products, but the broadest range of products can be found in the home goods departments.
What makes this store good
- They have many offline locations and two mobile apps, it’s a big and powerful ecosystem
- Many sales, special offers and a whole section of discounted liquidation products
- Convenient user interface and website design
- Good price/quality ratio
- They delivery internationally and to APO/FPO
This is a mid-end store with lots of options for both budget shopping and expensive items hunting. You can find affordable options if you use the website’s filters smartly. The most popular products start with the following price tags:
- Bath towels starting with $3
- Beds starting with $400
- Coffee tables starting with $60
- Bed sheets starting with $3
- Bed pillows starting with $10
Please note that they also have the liquidation section where you can find discounted products.
They also offer a price match feature. Found the same product, but cheaper? They’ll match the price if you show the proof.
Product quality – 4.5
Most of their products have high quality and good reviews. In case you don’t like the quality of the product you receive, you have 180 days to return it.
Delivery – 4
Since they deliver their products internationally, it all depends on your location. Their standard delivery within the US will take around 3-5 business days. Alaska, Hawaii, and Puerto Rico will take 2 more days additionally.
Expedited delivery will take around 2-3 days within the US territory and 4-5 days to those states. You can also pay for the same day delivery. If your order is worth more than $40, you’ll have free delivery within the US. Customers from Alaska, Hawaii, and Puerto Rico do not have a free delivery option. International delivery usually depends on the carrier and how far your country is located from the US.
Value for money — 4.5
We believe that the Bed Bath & Beyond products have a reasonable price/rent ratio. This means that you won’t find overpriced items with low quality.
Website ease of use – 4.5
The overall website design is very nice. It’s simple and convenient; it won’t get you overwhelmed with pop-ups and unnecessary design solutions. However, sometimes, the website can load a bit slow. That’s where their mobile apps will help you.
Product information – 3.5
They do not offer you more than any other retailer — Just regular specifications of the products, sizing, delivery, and shipping information. The warranty information is usually missing, that’s not convenient at all.
Product images – 3.5
Not all of their products have more than 2 pictures. Unfortunately, you can find blenders with only 1-2 image or a bed with just one picture where you won’t be able to see all the details. Most of the pictures are studio made with empty/white background, so it’s a bit hard to imagine how they will look in the average interior. However, they also offer videos, and that’s a big plus.
Product options – 5
Most of their products have more than 5-8 options available. Colors, fabric, etc. They offer an excellent interface where you can locate a product model and then choose what option works best for you. The catalog is rich.
Support – 4.5
They have phone support and emails. They do not state what their hours of operation are, but we believe they work during regular business hours
Bed Bath & Beyond currently cover more than 1,500 locations. You can use their store finder to locate the closest one. Having offline stores is a big plus for every home goods company, it’s very convenient to have a chance to shop both online and offline.
Warranty — 3.5
They have a special section with the information on the product warranty on the product page. However, it’s a common problem that you’ll have to request a copy of the manufacturer’s warranty through their customer service department. We believe it’s quite inconvenient, but it all depends on how much you care about the warranty for your purchase.
Returns & Refunds – 4.5
First of all, they only offer free return shipping to US territories and APO/FPO. The original shipping charges will not be refunded. You’ll be able to return your product within 180 days after your purchase. If you do not have a receipt, they’ll try and find your order in their system, to make that happen, you’ll need to provide something like:
- Credit/Debit Card or Gift Card number
- Order confirmation number
- Account number
If you made a purchase using the Gift Card, you’d get a Merchandise Credit for the paid amount.
As usual, the made to order, custom made, and special products cannot be returned. You should also check their returns page before shopping since they specifically list some of their categories of non-returnable products.
They do not have any specific sections or filters for eco-friendly products. Even though some of their products fall under the eco-friendliness standards, you’ll have to waste some time to find them in the store.
Country of production
Bed Bath & Beyond offers products from different vendors, so it’s hard to determine the country of origin for each product. Not all of the products are made in the US.
Discounts/coupons – 5
They offer numerous of great deals and update them weekly/monthly. You can wait and hunt for the best offers to save big. They also have a special ‘Coupons’ section where you’ll find the top deals of Bed Bath & Beyond.
Payment options — 4
Bed Bath & Beyond only offers you to pay via VISA or MasterCard credit/debit cards. Unfortunately, no PayPal or another additional method of financing your order like Affirm or anything like this.
TOTAL SCORE: 4.25
Bed Bath and Beyond bestsellers
- You’re looking for a good US store that ships worldwide
- You want to benefit from the price match feature (most of the home goods store do not do that)
- You like exclusive offers, hot deals and look for liquidation items
- You’re looking for a store with offline presence and good mobile apps
Not recommended if
- You’re looking for a store that accepts PayPal and offer financing options like Affirm
- You want to know everything about your product before the purchase; they do not provide a lot of product information
- You prefer custom made furniture and home goods pieces
Is this shop legit?
Definitely. It’s a big company that includes 9 more brands in its family, offers mobile applications and great customer experience. Your financial transactions are secured by the Truste website.
1Do I need to sign up to make a purchase?
You won’t need a website account to finalize your purchase, and check out.
2Can I track my order after the purchase?
You can track your order in a corresponding section of the Bed Bath & Beyond website. You’ll need your email and an order number or just login to see your order history along with the tracking information for the last one.
3Do they provide tracking numbers for the shipped packages?
You can find your order tracking number in your email box and your order history in website profile.
4What delivery services they use?
It depends on your location. They ship their parcels either via FedEx, UPS, or USPS.
5Do they have location restrictions?
They ship worldwide and offer their customers to visit a special website for Canada shipments. While placing an international order, we recommend you noticing that they cannot ship internationally an item that requires truck delivery. This is very unfortunate and makes a delivery of many store products impossible.
On the other hand, when we talk about US shipments, it’s really great that they offer delivery to APO/FPO and Puerto Rico.
6Do they offer gift cards?
They offer a very powerful platform for gift card owners. You can order an eGift card and a physical one, design it, add money to the existing card and check the balance online. This is one of the most thought-out gift card systems of all home goods stores.